Decision record
In twelfth, a decision record is the permanent, timestamped entry made when a decision is committed, holding what was committed and what was recommended.
- Is
- In twelfth, the permanent, timestamped entry made when a decision is committed.
- Holds
- What was committed, what was recommended, and who made the call.
- Use it to
- Audit approvals and find where people consistently adjust recommendations.
Updated
Meaning / 01
What it means for retail and category teams
Most retail teams can say what a price or an order ended up being; far fewer can say who decided, when, what the alternative was and why. A decision record captures that at the moment of commitment. Because it holds both the committed figure and the recommended one, over time it shows where human judgement consistently departed from the model, and in which direction.
Stakes / 02
Why it matters
A decision record is the audit trail for commercial policy. It shows who committed what and when. It shows where people consistently adjusted recommendations, which is the evidence for tuning guardrails and models. And a new team member can read it to learn how the team decides.
In twelfth / 03
How Twelfth handles this
twelfth keeps every recorded decision in the Decisions log, a timeline that can be searched by title, product, SKU or supplier and exported. Entries are read-only. New decisions are appended and existing entries cannot be edited.
Example / 04
Illustrative example
The business and figures are illustrative. None of it is customer data.
| Item | Stock marked down | Result |
|---|---|---|
| 220 lines bought as recommended | 14% | |
| 40 lines buyers cut by 15% | 6% | Forecast ran high |
The lines buyers trimmed needed less than half the markdown, so the forecast for them gets adjusted.
Read the example as text
Over a winter season, buyers commit 260 seasonal buys. On 40 of them they cut the recommended quantity by an average of 15%. At season end, 6% of the stock on those 40 lines was marked down, against 14% on the 220 bought as recommended. The record shows the forecast ran high for that group, and the team adjusts it for next winter.
Related / 05
Related concepts
Next step
See a decision move through Twelfth
Bring a decision your team already makes. We can show where its evidence, owner, approval and record sit in the workflow.
