Decision pipeline
In twelfth, the decision pipeline is the path commercial work takes: surfaced into Triage, settled into Pending, then recorded as a decision.
- Is
- In twelfth, the path commercial work takes: Triage, then Pending, then a recorded decision.
- Shows
- Which work is noticed, which is being worked, and which is decided.
- Rule
- The engine proposes and a person decides. Nothing is committed on its own.
Updated
Meaning / 01
What it means for retail and category teams
Most teams run an informal version: an issue is noticed in a report, discussed in a meeting and eventually acted on, with little record of which stage anything is in. twelfth makes the stages explicit. Triage holds lines that have been surfaced but not yet settled; Pending holds lines that are settled and waiting on the rest of the batch; the last stage records the decision and raises or closes the batch.
Stakes / 02
Why it matters
With separate stages, 'noticed', 'being worked' and 'decided' are different states with different owners. A team can see where work is piling up, and nothing is recorded until a person has reviewed it.
In twelfth / 03
How Twelfth handles this
The stages live inside a project, which the daily sync opens per supplier, per remit or per lane. twelfth proposes and people decide: the engine never commits a decision on its own, and guardrails decide when a line needs a second pair of eyes. Every recorded decision lands in the Decisions log.
Example / 04
Illustrative example
The business and figures are illustrative. None of it is customer data.
On Monday a buyer's project holds 18 lines in Triage: 11 availability gaps, 5 price gaps and 2 range questions. The buyer settles the 16 they own into Pending and sends the 2 range questions to their category manager, who settles them on Tuesday. With the batch complete, all 18 decisions are recorded, each with its evidence and the person who made it.
Related / 05
Related concepts
Next step
See a decision move through Twelfth
Bring a decision your team already makes. We can show where its evidence, owner, approval and record sit in the workflow.
