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Glossary · Working in twelfth

Remit

A remit is the part of the range a buyer or category manager owns and decides for: the categories, suppliers or products they are accountable for.

Is
In twelfth, the commercial section a person owns: categories, and sometimes an explicit SKU set.
Decides
Whose decision a piece of work is, before anyone has to ask.
Watch for
Products that sit in two hierarchies and reach both owners or neither.

Updated

Each owner's list holds their own lines

Meaning / 01

What it means for retail and category teams

Retail teams divide ownership in many ways: by category, supplier, brand or channel. Whatever the split, clear ownership means every product has someone who decides about it. In twelfth that ownership is the remit. Work is raised against the remit that covers it, so the question of whose decision something is has an answer before anyone has to ask.

Stakes / 02

Why it matters

Unclear ownership is one of the most common reasons commercial issues sit unresolved: a line falls between two categories, a supplier spans several, or a new product was never assigned. Explicit remits close those gaps and make workload visible, so a head of category can see where coverage is thin or shared.

In twelfth / 03

How Twelfth handles this

twelfth shows who owns each commercial section. Custom remits come from the buyer mapping and contain an explicit set of SKUs; product sections follow the categories in the product data and cover SKUs not claimed by a custom remit. A My remit view narrows what a person sees to the remits assigned to them.

Example / 04

Illustrative example

The business and figures are illustrative. None of it is customer data.

One buyer covers bakery and another covers chilled desserts. Cheesecakes sit in both product hierarchies, so alerts about them reached both buyers or neither. Putting the cheesecake SKUs into one buyer's remit as an explicit set means each alert now reaches one owner.

Related / 05

Related concepts

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Next step

See a decision move through Twelfth

Bring a decision your team already makes. We can show where its evidence, owner, approval and record sit in the workflow.

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