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Glossary · Pricing

Promotional incrementality

Also called incrementality, promo incrementality

Promotional incrementality is the share of sales during a promotion that would not have happened without it.

Is
The share of promotional sales that would not have happened without the promotion.
Subtract
Baseline sales, sales pulled forward from later weeks, and sales switched from other lines.
Watch for
Judging a promotion on promoted units alone. It always looks like a win.

Updated

The offer runs, and the lift needs measuring

Meaning / 01

What it means for retail and category teams

A promotion's volume is made up of new sales, sales pulled forward from future weeks as shoppers stock up, sales switched from other products the retailer sells, and sales it would have made anyway at full price. Incrementality isolates the first. Measuring it means estimating a baseline of what would have sold without the promotion, then accounting for the dip afterwards and the effect on neighbouring lines.

Stakes / 02

Why it matters

A promotion judged on promoted units alone will always look successful. Once pull-forward, cannibalisation and the discount on sales that would have happened anyway are counted, many promotions add little or cost margin. Incrementality is what separates the promotions worth repeating from those that only rearrange demand.

Example / 03

Illustrative example

The business and figures are illustrative. None of it is customer data.

Pasta sauce: the 2,000 extra units in a half-price week
Pulled forward from next week400
Switched from a rival sauce500
Incremental1,100

Just over half the extra volume is new, and all of it sold at half price.

Read the example as text

A pasta sauce normally sells 1,000 units a week. During a half-price week it sells 3,000. The following week it sells 600 as shoppers use up their stock, and a rival sauce the retailer stocks drops by 500 units during the promotion. Of the 2,000 extra units, about 400 were pulled forward and 500 switched from the rival, leaving 1,100 incremental units, all sold at half price.

Related / 04

Related concepts

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